Returns are not allowed on certain types of goods. This includes Gift cards and Made-to-Measure items.
Exchanges are allowed within 7 working days.
After your order is placed online, you will receive an email confirming our return policy.
If you are taking a boot, that we currently have in stock ready for delivery.We will do our best to assist you, however, we do not offer refunds or exchanges.
We offer full alterations services for boots that don't fit, so don't hesitate to contact us for assistance.
If you need any more details, please send an email to sales@helloquality.co.za.